Privacy Notice

Davellora LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share when visiting our website, making a purchase, or communicating with our customer support team.

This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you regarding your personal information.

1. Information We Collect

We may collect the following categories of information when you interact with our website:

Personal Information

• Name and surname.
• Email address.
• Billing and shipping information.
• Order details and purchase history.
• Information submitted through customer service inquiries.

Payment Information

Payments are processed through secure third-party payment providers. We may receive transaction confirmations, payment status, and limited payment-related details necessary to manage orders. We do not store complete payment card numbers or security codes on our servers.

Technical Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address and browser type.
• Device and operating system information.
• Pages visited and browsing activity.
• Cookies and similar tracking technologies.

2. How We Use Your Information

Davellora LLC uses collected information for legitimate business and operational purposes, including:

• Processing and fulfilling customer orders.
• Arranging shipping and providing delivery updates.
• Managing payments, refunds, and order confirmations.
• Responding to questions and customer support requests.
• Improving website functionality and shopping experiences.
• Detecting suspicious transactions and preventing fraud.
• Meeting applicable legal and regulatory obligations.
• Sending promotional communications where permitted by law.

3. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to support essential website functions and understand visitor activity.

These technologies may help us:

• Remember shopping cart contents.
• Maintain website preferences.
• Understand website traffic and performance.
• Improve navigation and user experience.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

4. How We Share Information

We do not sell customers’ personal information in exchange for monetary consideration.

We may share necessary information with trusted third parties in the following circumstances:

These parties may only use information as necessary to perform their services or meet applicable legal requirements.

5. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

Although we take appropriate precautions, no online transmission or electronic storage system can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, and maintain business records.

Order-related and transaction records may be retained for seven (7) years after order completion, unless a longer retention period is required by applicable law.

When information is no longer required, we take reasonable steps to securely delete or anonymize it.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to personal information we hold about you.
• Request corrections to inaccurate or incomplete information.
• Request deletion of eligible personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Opt out of certain marketing communications.
• Request information about how your personal information is used or shared.

To exercise an applicable privacy right, please contact us using the email address listed below.

8. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), may provide additional rights regarding your personal information.

Subject to applicable legal limitations, these rights may include:

• The right to know what categories of personal information are collected and used.
• The right to request access to specific personal information.
• The right to request deletion or correction of eligible information.
• The right to opt out of the sale or sharing of personal information.
• The right to limit certain uses of sensitive personal information.
• The right not to receive discriminatory treatment for exercising privacy rights.

We do not knowingly sell personal information for monetary consideration. You may submit privacy-related requests through our contact email.

9. Third-Party Websites

Our website may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices, content, or security procedures of those websites.

We encourage visitors to review the privacy policies of any external services they access.

10. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected without appropriate parental consent, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

Davellora LLC may update this Privacy Policy from time to time to reflect changes in our business practices, website operations, or applicable legal requirements.

Any revised version will be published on this page with an updated effective date. We encourage customers to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us:

Davellora LLC

Email: [email protected]

We will make reasonable efforts to review and respond to privacy-related inquiries within the timeframes required by applicable law.